Senture Chosen to Provide Crucial MLR Support

Senture Chosen to Provide Crucial MLR Support to Major Health Care Company

Senture LLC has been chosen by a top 10 managed health care company to provide call center support services for their Medical Loss Ratio (MLR) rebate initiative that was required by the Affordable Care Act.  Following the Supreme Court decision upholding the legislation, insurance companies are required by law to issue rebate checks and communication to its policyholders that were impacted by the new legislation.

“This opportunity further demonstrates the confidence and trust that Senture garners in the marketplace.  We have worked diligently to demonstrate to our clients not only our ability to provide excellent work, but our desire to work with them as a true partner.  Flexibility is key to relationships, and we pride ourselves on not forcing our clients into a “box”.  These efforts are certainly bearing fruit for us today,” stated Christopher Deaton, President and CEO of Senture LLC.

For this project, Senture provided a custom CRM tool with customized capability for this job.  With the uncertainty surrounding the pending Supreme Court decision, Senture teamed with the company to get all aspects of the project established and prepared at a minimal expense.  Once the Court’s decision affirmed the legislation, Senture was able to swing into action quickly hiring and ramping more than 350 persons needed for the job in less than 30 days.  Senture worked with company personnel to design a training curriculum and then delivered the training.

For more information, visit their website at or call (606) 878-4294.

Senture Honored by Department of Defense

Senture LLC honored by Department of Defense

Extraordinary support of employees who serve in the Guard, Reserve

London, Ky. – The Kentucky Committee for Employer Support of the Guard and Reserve (ESGR), an agency of the United States Department of Defense, announced today that Chris Deaton and Scott Noble of Senture LLC in London, Ky., were honored with a Patriot Award in recognition of extraordinary support of their employees who serve in the Kentucky National Guard and Reserve.

According to Ralph Brown, ESGR Area 5 chairman, who presented the award, “The Patriot Award was created by ESGR to publicly recognize individuals who provide outstanding patriotic support and cooperation to their employees, who like the citizen warriors before them, have answered their nation’s call to serve.

Chris Deaton, who received two awards, was nominated for being highly supportive of the Kentucky National Guard and Reserve by E3 Estus Hibbard of London, a member of the ARNG, 149th In., and by Sgt. Joseph Little of Monticello, a member of the USAR, 100th Div. (OS).

Scott Noble was also nominated for being highly supportive of the Kentucky National Guard and Reserve by Sgt. Little.

Supportive employers are critical to maintaining the strength and readiness of the nation’s National Guard and Reserve units.

Sgt. Little had this to say about Deaton:  “Mr. Deaton and the entire management staff at Senture LLC have always been enthusiastically supportive of my Reserve duty, despite having given very short notice on more than one occasion.  Also, each time I have returned from duty, I have always gotten a warm welcome.  Veteran’s Day is always observed at Senture and prayers are offered each day for military members and their families during prayer meetings.  I can say with absolute honesty that Senture is the most military-friendly employer I have every had the pleasure to work for.”   He continued, having this to say about Noble; “Mr. Noble, the IT director at Senture LLC has always supported me and even applauded my service, even when being called on orders with little or no notice.  My Reserve service has only helped my career with Senture LLC, not impaired it.  Not many employers can truly make that claim.”

As the 1.3 million members of the National Guard and Reserve continue to perform an increasing number of unique missions with America’s borders and beyond. ESGR will continue to be the resource for the employers of citizen warriors.  For more information, visit

Senture Adding Jobs in London

Workers Wanted: Senture hiring 1,000 for new jobs

A down economy hasn’t stopped progress at Senture, which is now hiring for both temporary and long-term jobs.  According to Vicki Blair, human resource specialist with the London office, jobs available will include temporary jobs staring at $9.50 per hour to a five-year contract that pays even higher. 

“We have over 400 jobs that are short-term projects on the ObamaCare that passed on Thursday,” Blair explained.  “Those jobs start at $9.50 an hour with no benefits.”  Those jobs will begin in early July, she added.  A long-term project that is expected to span over five years requires the hiring of more than 100 persons to fill those positions.  Blair said this job requires a federal background check, drug testing, and initial screenings.  These jobs are expected to start in October and will offer benefits.  “We will be needing over 500 people to work during the annual enrollment period for an insurance company, whose name we can’t disclose right now.” Blair said.  “On all these jobs, the pay ranges between $9.50 an hour to $14.50 and hour.”

Senture LLC of London announced the recruiting and hiring program on Thursday and hiring has begun immediately.  While most of the jobs will be based in Senture’s London office in the Vaughn Ridge Industrial Park off west Ky. 80, an estimated 175 jobs will be distributed to Senture’s locations in Monticello, Ky., and Ocala, Fl.

“Senture is excited to offer these jobs to the community,” commented Chris Deaton, president and CEO of Senture.  “There is a mixture of short term and long term jobs, and we continue to work daily on winning more long-term work.  We are blessed to be in a position to help people looking for work.  A thousand jobs is a lot of jobs.”

In addition to the agent positions, Senture will also be hiring supervisory and management support positions in each office location.

“It is a very exciting time for Senture employees,” Blair added.  “Not only have we been successful in winning short-term projects but we are now able to offer many long-term jobs as well.  We have many people who have worked short-term projects for us that have been waiting on long-term employment opportunities and we are excited to now be able to offer that to them.”

Senture is a full-service solutions provider with operations headquartered in London.  Service offerings include 24/7/365 inbound and outbound contact center support and help desk to clients in the federal, state and commercial sectors.

For more information, visit their website at or call the recruitment hotline at (606) 878-4283   

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