April 2003 - Senture's first contact center launched to provide support where organizations need it most: with the customers and citizens they serve.
Our story begins here.
We provide nimble BPO services to a variety of clients by leveraging our people, technology, and partnerships.
Be a trusted long-term partner for our clients by enhancing the customer-service experience and optimizing value.
We do the right thing. We empower our people. We care to be great. We perform for our clients.
Rejuvenate your customer journey
Meet the team
President, Teleperformance Government Services; and President, Senture LLC
EVP, Business Development, Senture & Teleperformance Government Services
EVP, U.S. Public Sector
Vice President Of Federal Business Development
Vice President Of State & Local Business Development
Chief Technology Officer
EVP of Program Management and Contact Center Operations
Director, Business Development (SLED)
Director Of Strategic Pricing
Our story begins here.
For over 18 years, Senture has been delivering transformational BPO services and solutions on a global level, across a dynamic range of industries. Senture is the largest pure-play Contact Center in federal government today, providing fundamental support that is paramount for a citizen-first experience. Our accelerated and continual growth has provided us with greater opportunity to serve our industry partners and clients on a Federal, State and Local level.
But Senture hasn’t stopped there! As a values-driven, nimble organization with a central vision, we continue to expand our services and best practices on a commercial level as well. With new and innovative solutions, Senture continues to secure its place as a disruptive thought innovator in customer satisfaction across multiple commercial verticals including healthcare, hospitality and tourism, and financial services.
We council and advise our clients to rejuvenate the customer journey through individualized interactions on a mass scale, while maintaining a personal touch. Our multichannel consulting solutions provide businesses with the strategies needed to exceed goals and drive customer satisfaction. We use our expertise to identify opportunities for growth, profitability, and to provide insights for complex challenges. Senture operates by the highest ethical standards of integrity and honesty. By building strong relationships with our employees, clients, and – ultimately – the citizens we serve, we create a productive culture empowered to accomplish missions in meaningful ways.
2007, 2011, 2015 & 2016 - Key contract wins in Banking, Travel, Government, and Healthcare
2017 - 2023 - Annual award winner: “Best Places to Work in Kentucky,” where Senture is headquartered.
February 2020 - McAllen, Texas contact center launched, creating jobs in the Rio Grande Valley
December 2021 - Senture joined Teleperformance
2022 - A 25 World's Best Workplace